Shipping Policy

1. Shipping destinations

We currently ship eligible orders to addresses in the United States. Availability for Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO addresses or international destinations may vary and will be shown at checkout. If a destination cannot be served, the order will not be accepted or we will contact you before fulfillment.

2. Shipping cost

Standard shipping to eligible U.S. addresses is free. Any expedited service or special-location surcharge must be displayed and accepted at checkout before payment.

3. Processing and delivery estimates

Our current estimated delivery time for in-stock orders is 1–5 days. This is an estimate, not a guaranteed delivery date. Processing may be delayed while an order, payment or shipping address is verified.

Carrier delays, severe weather, holidays, high order volume, address issues and events outside our reasonable control can affect delivery. We will provide updated information when it is available to us.

4. Order tracking

When tracking is available, it will be sent to the email address used at checkout. Tracking may take time to update after a carrier receives the package.

5. Address accuracy and delivery

Please review the recipient name, street address, apartment or unit number and postal code before placing an order. Contact us immediately if a correction is needed. We cannot guarantee that an address can be changed after processing or shipment.

A package shown as delivered should first be checked around the delivery location and with household members, building staff and the carrier. If it still cannot be located, contact us with the order number and tracking information so we can review the available carrier record.

6. Damage, shortage or incorrect item

Inspect the package promptly after delivery. If an item arrives damaged, incomplete or different from what was ordered, contact us as soon as possible and include the order number, a description and clear photos of the product and packaging. Keep all packaging until the review is complete.

7. Changes and cancellations

Send a cancellation or address-change request as soon as possible. If the order has already been processed or shipped, it may no longer be changed or canceled and the Returns & Refunds Policy will apply.